Store Policy
Customer Care
At SimpliCity Skylines, we pride ourselves on delivering exceptional service and ensuring your satisfaction. We are dedicated to making your shopping experience as seamless and enjoyable as possible. Our customer care team is always ready to assist you with any questions or concerns you may have. Whether you need help with your order, information on our products, or guidance on our return policy, we're here to support you every step of the way. For any queries, please reach out to us via email at support@simplicityskylines.com or use the contact form on our website. Our comprehensive customer care policy is designed to build trust and provide you with peace of mind, reassuring you that you can shop with confidence at SimpliCity Skylines. Thank you for choosing us, and we look forward to serving you!
Privacy & Safety
At SimpliCity Skylines, your privacy and safety are our top priorities. We are committed to protecting your personal information and ensuring a secure shopping experience. We use third-party banking services to securely verify payments, ensuring that your financial information is protected. We collect data solely to improve our services and provide you with a personalized shopping experience. Rest assured, your data is stored securely and will never be shared with unauthorized parties. After completing your purchase, we may contact you to confirm your order, provide shipping updates, or gather feedback to enhance our offerings. Your trust is important to us, and we strive to uphold the highest standards of privacy and security.
Wholesale Inquiries
Are you a retailer looking to bring the unique style of SimpliCity Skylines to your store? We are excited to partner with retailers who share our passion for city-inspired fashion and quality craftsmanship. By joining our wholesale program, you can offer your customers our stunning products, including apparel and accessories that celebrate urban elegance and city pride. To get started, please contact us at support@simplicityskylines.com with your store details and any specific inquiries. We look forward to working with you and expanding the reach of SimpliCity Skylines.