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Frequently Asked Questions

  • Do you ship internationally?
    Yes, we offer international shipping. Shipping rates and times may vary depending on your location. Please check our shipping policy for more details.
  • How long will it take to receive my order?
    Delivery times vary based on your location. Generally, domestic orders take 3-10 business days, while international orders can take 5-15 business days. You will receive a tracking number once your order is shipped.
  • What is your return policy?
    At SimpliCity Skylines, we want you to love your purchase. Please note that all sales are final, and we do not offer refunds or exchanges. If you have any questions or concerns about your order, feel free to contact us, and we'll be happy to assist you.
  • How can I track my order?
    After placing an order, you will receive a confirmation email with a tracking number. Use this number to track your order on the carrier's website.
  • What is SimpliCity Skylines?
    SimpliCity Skylines is a fashion brand that celebrates urban elegance through city-inspired designs. We create stylish, comfortable apparel that embodies the spirit of various city skylines.
  • How do I place an order?
    You can place an order directly on our website. Simply browse our collection, select your desired items, add them to your cart, and proceed to checkout.
  • What payment methods do you accept?
    We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
  • How does SimpliCity Skylines give back to the community?
    We are committed to making a positive impact. We donate 10% of our profits to the Homeless Alliance and various city-specific initiatives to support and uplift our communities.
  • How can I stay updated on new arrivals and collections?
    Follow us on Instagram @simplicityskylines, subscribe to our newsletter, and check our website regularly for the latest updates on new arrivals and collections.
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